We have changed our Medicare Supplement payment vendor effective May 22, 2023. If you have questions regarding payments issued before this date, please contact InstaMed Customer Support 866-467-8263 or Support@InstaMed.com. For payments issued on or after May 22, 2023, please contact Zelis Customer Support 877-828-8770 or ClientService@zelispayments.com.
We have partnered with Zelis to offer Electronic Payment (EFT) and Electronic Remittance & Advice (ERA) for Medicare Supplement products. As an enrolled healthcare provider, you can access processed claim information, receive electronic payments, and manage claims payments.